Frequently Asked Questions (FAQs)
All payments are processed securely through Stripe, a trusted international platform that accepts all major cards.
You’ll receive a confirmation email immediately after checkout, and you’ll be able to book your lessons whenever it suits you. Your payment details are encrypted and never stored on my website.
Once you purchase a 10-lesson pack or a single class, you’ll get a private Calendly booking link.
You can then choose your lesson times directly in your time zone — no back-and-forth messages needed!
Calendly automatically handles reminders and rescheduling.
Yes — you can reschedule up to 24 hours before your lesson using the same Calendly link in your confirmation email.
After that time, the session is considered confirmed.
Cancellations made less than 24 hours before are considered confirmed. your lesson credit remains valid for 6 months, so you can book again anytime. In exceptional cases (emergencies or technical issues), I’ll gladly arrange a solution with you.
Yes — your 10-lesson pack remains valid for 6 months from the date of purchase.
You can book all lessons at once or space them out over time, depending on your schedule.
Lessons take place online via Google Meet. No need to download or install anything !
You’ll receive a meeting link automatically in your Calendly confirmation email.
Yes — I provide digital materials (PDFs, articles, exercises) after each class when needed.
Homework is optional but available if you like to review between sessions.
I’m based in France (CET), but Calendly automatically adjusts to your local time zone — so you’ll always see available times in your time.
Of course! I’m fluent in both 🇬🇧 English and 🇪🇸 Spanish.
We can switch languages anytime to make explanations easier or build confidence.
I will wait for you for 15 minutes, but if you don’t show up by then, I will count your lesson as completed and you won’t be able to reschedule or get a refund.
At the moment, I focus on private lessons (1:1) to give every student the attention they need.
If there are two of you together (on the same computer) however, I can definitely arrange that, just let me know in advance please !
Yes. This website uses Canva hosting and Fathom Analytics, which are fully GDPR-compliant and privacy-friendly.
Your booking and payment details are processed securely through Calendly and Stripe — I never see or store your financial information.
🌸 Still have a question?
Feel free to contact me here !